Financial Responsibilities and Arrangements

Unexpectedly large rehabilitation bills can dramatically change a person's financial stability and cause people with brain injuries to leave programs before they are ready. Stay informed about your continuing financial status, both with the program and with your funding source.

• What is the daily cost of the program? What does this include-room and board, medications, physician services, therapy, transportation, etc.? What services are billed as extra, e.g., telephone, laundry? How are charges calculated, e.g., per diem, per unit?
• What sources of funding does the program accept?
• What agreement does the program have with my funding source?
• How can I get copies of all correspondence between the program and my funding source (including bills submitted and payments rendered)?
• Who is billed for services my funding source will not pay for? What happens if the second source does not pay?
• Am I (or is my insurance) billed for services that are planned but not provided, such as a missed therapy session?
• How do home visits or other leaves of absence affect payment? Is there a bed hold charge? If so, who is expected to pay if insurance will not?
• What assistance does the program offer for determining public or private insurance and financial benefits the person may be eligible for? How will they assist during the application process for such benefits?